Suspension or Cancellation Request

You have choices when it comes to your membership!

Going out of town or just need to take a break? Suspend ahead of time!

  • No membership payments while you’re out. Instead, you’ll just have a $15/month suspension payment.
  • We’ll pause your billing cycle, and you’ll pick up right where you left off. Use the rest of your month when you get back.
  • We ask 3 days notice for a suspension. This way if your payment is scheduled over the weekend, our staff will have enough time to pause your membership without you getting charged the full amount.

Need to drop out of the program and end your membership? We understand that eras end, people move, and life gets in the way.

  • All our membership are month-to-month, which means no long-term contract buy-outs.
  • We just ask 30 days notice to cancel, so you’ll have one final membership payment.
  • If you’re still in your trial month, you can cancel without 30 days notice.

Please fill out your information below, and we’ll process your request!




Location + Program